Even though the hosting service offered by the different companies is de facto identical, each provider has got a customized platform with its own tweaks and different ways to execute specific tasks. Because of this, an information-packed knowledge base will be incredibly helpful both for people with zero prior experience and for technically accomplished individuals who will ultimately discover how given procedures are completed, but will waste precious time meanwhile. The objective of such a knowledge base is to make the hosting service fast and simple to use, saving users lots of time and efforts. The result is more pleased customers, since they can effortlessly find the information they’re searching for, and less work for the technical support team members, because usually the vast majority of the queries and difficulties that customers have got are already included in the knowledge base. If the articles themselves are adequately written and encompass more topics, you will be able to get to know more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Website Hosting

All Linux website hosting that we are offering come with an extensive knowledge base where you can find all you should know with regards to your hosting account. Irrespective of whether you desire to create a brand new MySQL database, to forward a domain by means of an .htaccess file or to set up an e-mail account on your desktop computer or mobile phone, you can just check our step-by-step help articles and all the info that you need will be there. When you go to a certain section of your Hepsia hosting Control Panel, you will see articles that are associated with the functions that can be accessed through it. In case you wish to see the complete article collection and get familiar with all the functions that Hepsia is offering, or only to read generic information about the hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our utmost to encompass any predicament that you might encounter, but in case you do not find the information that you’re looking for, you can always get in touch with us, as our help desk support staff is at your service 24-7.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated services include in-depth online documentation where you will see info on all the features that our custom-built Hepsia Control Panel offers, in addition to solutions to various questions and challenges that you may face. All installation guides offer in-depth specifications, which means that you won’t have to worry about overlooking something if you want to export a database, for example. The troubleshooting articles cover a variety of tenable reasons for specific problems and the solution for each one of them, so in case you’re unable to send email messages even though you have the right SMTP server settings, for instance, you can quickly find out what the reason for this might be and fix the issue with a couple of clicks in your email client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find related articles in each single section. If you’d rather look through all help articles, click on the Help link, which is located in the top right-hand side of the screen.