Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center section built into our Web Hosting Control Panel offers a selection of help articles and frequently asked questions. Aimed toward solving any common issue that you could run into, they are written by our support team of seasoned techs.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a selection of step–by–step video tutorials that visually demonstrate how to tackle a typical issue associated with your Linux website hosting account. You can find the video lessons in the Help Center.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24/7/365 help desk support service and come with a 60–minute ticket response time guarantee. Our seasoned technicians will be online 24x7x365 and will remedy any issue that you could possibly run into within less than sixty minutes after the tech support ticket submission. In most instances, a response will be given to you within twenty minutes.