1 hour ticket response
Our team of customer service technicians is devoted to delivering swift answers to each of your inquiries. We will review your customer support ticket as soon as it is submitted and will get back to you with a solution to the problem within less than one hour after the client support ticket submission. In reality, our average ticket response time is twenty minutes.
A First–Rate Technical Support Service
Our customer service team representatives possess big experience in the Linux website hosting industry and are knowledgeable enough to offer a prompt answer to your problem. If, however, the issue at hand is not within the competence of a customer support engineer, the client support ticket will be forwarded to a developer or admin for additional investigation.
An Intuitive Help Section
To help you find a quick hint on how you can use a particular feature, we have implemented a truly intuitive Help section in the Web Hosting Control Panel. You can search through a wide selection of web hosting account administration articles and website management articles, browse the F.A.Q. database or check our educational video tutorials.